A wonderful review today from a customer all the way in Minnesota!
4810 NE River Rd Sauk Rapids, MN 56379 January 20, 2012 Mitch Morgan Butte’s Mile High 3883 Harrison Ave Butte, Mt 59701
Mitch Morgan: It is with great pleasure that I am writing to you and your company in regards to excellent service you have provided my son in your service AFTER the sale. It is a difficult situation to have your child live across the company, starting a new life and buying vehicle and knowing who you can trust. I can am writing to say that I have found that your dealership is honest, caring and a trustworthy place that you WANT to do your business with.
We had purchased a vehicle, that was used and completely checked out and a month later a part—that could not have been anticipated (power steering rack) had gone out, without any prior indication. Sometime when buying a used car there are things that can go wrong that cannot be anticipated. What happens after the sale is where dealerships EARN your business. Mitch Morgan and Butte’s Mile took care of our problem completely, quickly and professionally.
For this “Rock Star” customer service I will be forever thankful. I cannot express how highly I recommend doing business with Butte’s Mile High, not for what they sold us, but for how they treated us, AFTER the sale. Anyone can sell a car, but a company that follows thru and takes care of you after the sale is completely is the trust sign of a quality place to do business. Sincerely and Thankfully, J. Christie Fries **I am also sending a copy of this letter via USPS
